Nicosia, May 27 (ANI): Flydubai, the state-owned low cost airline of Dubai, has announced that the Emirates Post Office, which has more than 100 offices all over the United Arab Emirates, will act as the airline’s selling agent.
In this innovative move, the Post Office will offer booking facilities, accept payment for reservations made on-line and make or change booking preferences.
In June, the new airline will start flights to Beirut, Amman, Damascus and Alexandria.
The announcement was made on Tuesday at a signing ceremony held between Ghaith Al Ghaith, CEO of Flydubai, and Ibrahim Bin Karam, CEO of the Emirates Post.
“Our aim is to change the way people travel by making the process simple, convenient and hassle-free. People have different preferences. While some prefer to book via the internet or call centre, others prefer to do so in person. Keeping this in mind, we decided to partner with the Emirates Post, allowing us access to their widespread network across the Emirate and therefore bringing us closer to the community,” Ghaith said.
For his part, Bin Karam said that as the region’s most dynamic postal corporation, the Emirates Post set as its goal the provision of best service to all customers. With the help of our advanced IT technology and a trained team, we will provide a convenient and user-friendly service to Flydubai travellers.”
The agreement was preceded by extensive preparations to establish a state of the art electronic network linking all post offices with the Flydubai reservation system.
The Emirates Post Training Centre has been working closely with the Flydubai team to ensure counter staff are fully trained and prepared to answer any customer query and deliver the highest levels of service. (ANI)